We value your trust. That is why we are committed to protecting your personal information. This Notice explains the way we use and protect your personal information. You do not need to take any action but you do have certain rights that are described in this Notice.
This Notice is provided on behalf of the following Old Mutual Financial Network companies. Each has its own contact
address for questions you may have concerning your privacy information:
OM Financial Life Insurance Company. (Insurance company issuing life insurance and annuity contracts in all states except New York.)
For variable annuity policies: Privacy Officer, Service Office, P.O. Box 725049, Atlanta, GA 31139-2049
All other Policy Owners: Privacy Officer, Service Office, P.O. Box 81337, Lincoln, NE 68501-1337
OM Financial Life Insurance Company of New York. (Insurance company issuing life insurance and annuity contracts in New York only.)
Privacy Officer, Service Office, P.O. Box 81497, Lincoln, NE 68501-1497.
Old Mutual Financial Network Securities, Inc. (Principal underwriter of insurance securities distributed by the two OM Financial Life Insurance companies identified above.)
Privacy Officer, Service Office, 1001 Fleet Street – 6th Floor, Baltimore, MD 21202.
Each company is solely responsible for its obligations to its customers.
Examples of the types of customer information we may collect about you include:
- Personal identification and contact information such as: your name, address and telephone number;
Social Security number; date of birth, and prior transactions or experiences with us or our affiliates.
- Financial Information such as: your assets; income; and in some cases credit history.
- Health Information such as your medical history so that our insurance companies can underwrite your
insurance policies and process your claims.
How We Gather Your Personal Information
Most information we collect about you comes directly from you. You give us personal information when you apply for
our products and services and visit our website. We also may receive information from: your agent or broker who
helps you initiate and service your account; governmental agencies; and independent reporting agencies.
How We Use and Share Your Personal Information
Your personal information within OMFN
Most states permit us to share your information within our affiliated companies. You may not opt-out of these
disclosures. We are a member of the Old Mutual plc group of companies. We may disclose non-public information to
our affiliates for purposes such as servicing or administering your business with us, fulfilling your requests and
management oversight. We do not share non-experience information (as defined by the federal Fair Credit Reporting
Act) within OMFN or with third parties.
Your personal information outside OMFN
We do not sell or share your information with outside marketers. However, we may share your information outside of
OMFN for the following reasons:
- Service Providers. We may share information about you with service providers. Service providers are
unrelated companies who perform business transactions for us. We require service providers to keep your
information confidential. We prohibit them from using your information for their own purposes or redisclosing
it to anyone. Disclosures to service providers are a part of our business operations. You may not
opt-out of these disclosures.
- Required by Law. Sometimes the law requires us to share customer information such as in response to a
valid summons, court order, search warrant or subpoena. We must comply with the law and therefore may
not opt-out of these disclosures.
- Agents and Brokers. We may share your information with your agent or broker so that they may provide
you with efficient and superior service. Your agents and brokers understand the importance of your privacy
and they are required by law to maintain your privacy and safeguard your information. We require our
agents and brokers to follow our policies in order to keep your personal information private and secure. You
may not opt-out of these disclosures.
Health or Medical Information
We will not release your medical or health information to anyone unless we are permitted or required by law to do so.
When we are permitted but not required by law to disclose your health or medical information, we will not do so
without your written authorization. For example: the law permits us to exchange information with your health care
provider in order to process your claims and facilitate payment; the law requires us to disclose your information under
a valid court order.
Your Rights
We will send our Privacy Notice to you at least once each year while you are our customer. This Notice is also
available on our website (
www.omfn.com).
You may review information that we have about you. You must make this request in writing and include your full
name, address and policy or account number. We may charge you a reasonable fee for the copies you request.
You may request that we correct information that we maintain about you if you believe that our records are incorrect.
All requests must be in writing.
We Safeguard Your Personal Infomation
We maintain physical, electronic and procedural safeguards to protect your personal information. Access of your
information is restricted to our employees and agents who need it to perform their jobs. We have trained them in the
proper handling of your personal information.
Changes to Our Privacy Policy
If your State’s privacy law requires more restrictive practices than those described in this Notice, we will apply the
more restrictive practices to your information. We may make changes to our Privacy Policy. If a change impacts the
accuracy of sharing practices that are explained in this Notice, we will provide you with a revised Privacy Notice
within thirty days.
About Us
Old Mutual Financial Network (OMFN) companies provide products to help you navigate your protection and
investment enhancement needs. OMFN companies are bound together by shared values of respect, integrity,
pushing beyond boundaries and accountability. Our commitment to a dynamic solid investment philosophy enables
our insurers to consistently earn strong industry ratings.
Old Mutual® and Old Mutual Financial Network® are marketing names for the U.S. life insurance and annuity operations of Old Mutual plc, including OM Financial Life Insurance Company, OM Financial Life Insurance Company of New York and Old Mutual Financial Network Securities, Inc. Each OMFN company is solely responsible for its obligations to its customers.